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Introducing Virtual Appointments

We understand that sometimes it's more convenient to speak to a GP over the phone, from home or even at work.

Speak to a GP at South Maypole

That’s why we have introduced a new pioneering service which makes virtual ‘over the phone’ appointments now more easily available. Our team of doctors and pharmacists are based upstairs at West Heath Medical Centre.

The service is designed for non-complex patient cases with straightforward conditions. When you request a virtual appointment, you are booked in to the virtual centre and will receive a call back at a convenient time.

What kind of referrals will the Virtual GP deal with?

  • Coughs and colds
  • Cystitis
  • Discussions about results and interpretation of letters
  • Ongoing problems where the medication may need amending
  • Repeat prescriptions
  • Sick notes
  • Simple conditions
  • Soreness, aches, and pains
  • Vaccination advice
  • Where the patient specifically requests a phone call from a GP

What kind of referrals will the Virtual Pharmacist deal with?

  • Medication Advice
  • Repeat prescriptions
  • Advice on simple conditions like cough and colds

How to make a booking
Please contact your reception as normal and request a virtual appointment.