You may on occasion want some advice from the doctor or nurse however you do not need to come to surgery to obtain it. For example if you attended the surgery yesterday and were prescribed medication and have a simple query regarding it, it may be more convenient for you to request to the doctor via telephone to resolve the query. In circumstances like this the clinician can call you back.

If you feel this service would be appropriate for you then please call the surgery and the receptionist will book a telephone triage with the appropriate clinician. Please note that this type of consultation is usually carried out after normal scheduled clinics therefore you will be given an approximate time of when the clinician will call you back. If a telephone triage is not appropriate then the clinician will ask you to book a routine appointment.

Please note this service is not appropriate for medical emergencies.